Responsible Gambling in Australia
Gambling can cause financial, social and emotional harm. This page provides general information about setting boundaries and finding support. Gambling outcomes are uncertain; limits cannot remove the risk of loss. If gambling is affecting you or someone close to you, support is available.
Set boundaries before you play
If you choose to gamble, decide in advance what time and amount you can afford to spend. Do not use money set aside for rent, bills, food or other essentials, and do not borrow or chase losses. Take breaks and stop if gambling is no longer enjoyable. These steps do not guarantee control or prevent harm; taking a break or seeking help may be the right choice.
Some gambling operators provide account tools such as deposit limits, time reminders, time-outs or self-exclusion. Tools vary by product and provider, and their availability or operation is not guaranteed. Check the provider’s terms and consider blocking access or seeking support if you need help stopping.
BetStop: wagering self-exclusion
BetStop is Australia’s National Self-Exclusion Register for licensed online and phone wagering services. Registration can exclude a person from all participating licensed wagering providers covered by the register. BetStop does not replace provider-specific programs or cover every form of gambling. Read the official BetStop information to understand its coverage, requirements and exclusion options.
Signs gambling may be causing harm
Warning signs can include spending more time or money than intended, using essential funds, borrowing, hiding gambling, trying to win back losses, or experiencing problems at work, home or in relationships. You do not need to meet a threshold or wait for a crisis before seeking help.
Free support in Australia
The Gambling Helpline is available on 1800 858 858. Gambling Help Online provides information and support at gamblinghelponline.org.au. Service options and availability can change; check the official service for current contact methods. You can also speak with a trusted person, a health professional or a financial counsellor.
For immediate danger or a life-threatening emergency, call 000. Lifeline Australia can be contacted on 13 11 14 for crisis support. These services are not a substitute for specialist gambling counselling.
Frequently asked questions
Does responsible gambling mean there is no risk?
No. Gambling always involves a risk of losing money and may cause harm. Limits and reminders do not guarantee that a person will stay within a budget or avoid harm.
Can I use BetStop to self-exclude from every kind of gambling?
BetStop covers licensed Australian online and phone wagering services. It does not automatically cover every gambling product or venue. Check the official register and contact other providers directly about their own exclusion options.
Where can I get help now?
Call the Gambling Helpline on 1800 858 858 or visit Gambling Help Online for current support options. If there is an immediate emergency, call 000.
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